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Cross-border passenger protection in the EU

According to Regulation (EU) 2017/2394 of the European Parliament and of the Council of 12 December 2017 on cooperation between national authorities responsible for the enforcement of consumer protection laws and repealing Regulation (EC) No 2006/2004 (hereinafter: Regulation (EU) 2017/2394), the Agency for Communication Networks and Services is appointed as the relevant body for consumer protection in areas covered at the European level by the following legal acts:

  • Directive 2002/58/EC of the European Parliament and the Council of 12 July 2002 concerning the processing of personal data and the protection of privacy in the electronic communications sector (Directive on privacy and electronic communications) (OJ L 201, 31 July 2002, p. 37).
  • Directive 2010/13/EU of the European Parliament and of the Council of 10 March 2010 on the coordination of certain provisions laid down by law, regulation, or administrative action in Member States concerning the provision of audiovisual media services (Audiovisual Media Services Directive) (OJ L 95, 15 April 2010, p. 1).
  • Regulation (EU) 2017/1128 of the European Parliament and of the Council of 14 June 2017 on cross-border portability of online content services in the internal market (OJ L 168, 30 June 2017, p. 1).

Regulation (EU) 2017/2394 has been in effect since 17 January 2020. Currently the Ministry of Economic Development and Technology is preparing the Act on implementing the Regulation (EU) on cooperation between national bodies with authority for executing consumer protection legislation, which will define the authority of the Republic of Slovenia in this area in more detail.


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