The Agency for Communication Networks and Services of the Republic of Slovenia, with the assistance of external contractors, has conducted a survey on monthly household expenditure on electronic communications services in October 2024 and an analysis of the demand situation for higher internet access speeds and e-content for October 2024.
Monthly expenditure on all electronic communications services in a household in October 2024 averaged €84.75 per household or €43.43 per person. The most common average monthly expenditure on all electronic communication services is €80 per household or €37 per person.
The majority of respondents, 87%, have a smartphone and 69% use a laptop. 52% of respondents have a personal desktop computer and 41% have a tablet. Just under half of respondents, 43%, have one TV in the household and a third, 37%, have two TVs.
89% of respondents have a package that includes at least two electronic communications services. The proportion of respondents who have switched their bundled service provider at least once is 62%. Among those who have a bundled service, the quality of the service and the price of the bundles are important to them.
The majority of respondents, 96%, know that calls to 112 and 113 are free and 85% know that 112 is the single European emergency number for all EU countries. One sixth of respondents, 16%, know 116 as the single European number for services of social value.
